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At Pros Outdoor Living (operated by Garden Furniture Store), we approach your privacy with the same meticulous care we apply to curating our European-inspired outdoor furnishings. This policy outlines how we collect, use, and protect your personal information when you visit prosoutdoorliving.com or make purchases from our global clientele.

1. Information We Collect

To provide our discerning clients with seamless service, we may collect:

  • Personal Identification: Name, email, phone number, and delivery address when you order our designer outdoor collections
  • Payment Information: Encrypted card details or PayPal credentials (processed securely through PCI-DSS compliant gateways)
  • Browsing Data: Pages visited, products viewed (particularly our premium items like powder-coated aluminium loungers or artisanal fire pits)
  • Communication Records: Correspondence with our concierge team regarding high-value purchases or international deliveries

2. How We Use Your Information

Your data enables us to deliver the refined experience expected by our global clientele:

  • Process transactions for our designer patio furniture and outdoor textiles with bank-level security
  • Provide personalised recommendations for complementary items (like outdoor planters with your garden hammock purchase)
  • Notify European and Asian clients about new collections matching their climate requirements
  • Improve our website to better showcase premium products like outdoor kitchen equipment
  • Prevent fraud for high-value orders of complete outdoor living sets

3. Data Sharing & International Transfers

We treat your information with museum-level care:

  • Service Providers: Only share necessary data with payment processors (Visa/MasterCard) and logistics partners for delivering fragile items like ceramic planters
  • Legal Compliance: May disclose information if required by UK or international law, particularly for cross-border transactions
  • Business Transfers: In the event of merger/acquisition affecting our designer outdoor furnishings business

Note: Data may transit through servers outside your country when processing international orders.

4. Data Security Measures

We protect your information as carefully as we package our premium outdoor furnishings:

  • 256-bit SSL encryption (equivalent to financial institutions)
  • PCI-DSS compliant payment processing that never stores full card details
  • 3D Secure authentication for all card transactions
  • Regular security audits of our systems

5. Your Rights

As a valued client of our garden furniture store, you may:

  • Access personal data we hold about your purchases
  • Request correction of delivery information (particularly important for fragile items)
  • Withdraw consent for marketing communications
  • Request deletion of account data (subject to legal retention requirements)
  • Object to processing of data used for personalisation

To exercise these rights, contact our concierge team at [email protected].

6. Cookies & Tracking Technologies

Our website uses refined tracking methods to enhance your browsing experience:

  • Essential Cookies: Enable secure checkout for premium outdoor furniture purchases
  • Analytical Cookies: Help us understand how clients interact with our patio collections
  • Marketing Cookies: Show relevant products (like exterior lighting matching your climate zone)

You may adjust cookie settings through your browser, though this may affect functionality for purchasing complete outdoor living sets.

7. Policy Updates

We may update this policy as we expand our designer outdoor collections. Significant changes will be communicated to clients who have purchased high-value items like outdoor kitchen equipment.

Contact Us

For privacy inquiries regarding your outdoor living purchases:
Email: [email protected]
Postal: 7 Swanpool Walk, Worcester, GB WR3S 8JT

We’re committed to making your privacy experience as seamless as unboxing one of our meticulously packaged designer outdoor furnishings.